Most organizations are focused on cost reduction and enhancing the ‘customer experience’, but many fail to seize upon low hanging fruit, such as empowering their trading partners to conduct business over the net…
What is e.PULSE and what can it do for my business?
E-Commerce, B2B, and B2C are all applicable descriptions of e.PULSE. Simply put, e.PULSE is an enabling technology to provide your trading partners with 24x7 visibilility via a window into your systems that allows them to interact with your company over the internet.
e.PULSE incorporates the latest web and database technologies and is offered as an ASP or SaaS pricing model for ease of entry.
e.PULSE
is much more than just online ordering or a shopping cart, although it
does this as well. e.PULSE is integrated with the PULSE.WMS warehouse
management system to reduce the need for human intervention.
If your customer service is bogged down by illegible fax’s and constant phone calls, as well as the time consuming task of keying orders into a business system, then give them the tools to save YOU money and increase customer service. e.PULSE will reduce stress on customer service staff, and provide real time information to your customers with facilities such as:
- On-line customer order entry
- Real-time stock status / enquiry
- Client / customer stock movement enquiry
- Client / customer order status / enquiry
- Supplier purchase order receipt / enquiry